Hypnotherapy Sessions

100% refund is offered if requested within 3 days of any online purchase of meditations or downloads.

Rochelle L. Cook MA., ChT., and the websites www.rochellelcook.com and the www.thesoulscoach.us are operated by Bloom Factor Inc., a California corporation, herein known as (Bloom Factor Inc.).

Coaching Program Sessions/Seminar/Event/Workshops (includes all types, online or in person)

All coaching programs, seminar/event/workshop ticket/registration sales are final and no refunds will be given.  If you are unable to attend a seminar/event/workshop for which you have registered, you can substitute another person in your place.  Your request for substitution must be made in writing to support no later than 48 hrs prior to the seminar/event.  Please note that if you don’t inform us of a substitution request and don’t attend, you are still responsible for payment.

Should a seminar/event/workshop be cancelled, postponed or experience a scheduled date change because of illness, weather, acts of God, war, strikes or labor disputes, embargoes, government orders or any other force majeure event or any other reason whatsoever, including insufficient attendance, all attendees will be notified as early as possible, and BLOOM FACTOR, INC., reserves the right to reschedule the event at a later date. If the seminar/event/workshop is unable to be rescheduled within ninety (90) days of the scheduled date our liability will be solely limited to the return of the participant registration fee.  Attendees agree to these terms and conditions by registering for a seminar/event/workshop.

CDs, DVDs, Audio Files, Books

All CD, DVD, audio files and book sales are final and no refunds will be given.

Shipping/Delivery Policy 

Online CDs, DVDs, Books, Seminars/Events/Workshops

When you purchase our online CDs, DVDs, Books and/or seminars/events/workshops as downloads or scripts, delivery is immediate. As soon as you have completed the payment process you will be either directed to a page to download your purchase and/or receive an email from us with a download link. If this email hasn’t reached your inbox, please check your junk or spam folders. It might be a good idea towhitelist our emails (support) to make sure they reach your inbox every time.

Shipped CDs, DVDs, Books, Seminars/Events/Workshops

When you purchase our online CDs, DVDs, books and/or seminars/events/workshops shipping will occur normally within  1 to 2 business days of your order being placed. When your order is shipped we’ll send you a shipping confirmation email – please check your junk or spam folders in case it gets filtered. Delivery times vary depending on your location but generally within the United States your order should arrive within 4-7 working days, Europe within 14 working days, and in the Rest of the World within 28 working days. These are just guidelines and your order should normally arrive much sooner than this!  Please note that we use the US postal service which although is very reliable, we do not ship with tracking information so we are unable to track the package for you. If you’ve not received your package within these time scales please let us know.

Seminar/Event/Workshop Disclaimer

BLOOM FACTOR, INC., cannot guarantee and does not promise any specific results from use of this website or participation/attendance at an event/seminar/workshop. The information provided in website/seminar/event/workshop is for educational/informational purposes only. As a result, Bloom Factor, Inc., is not responsible for the quality, safety or legality of the ability of attendees to apply any offerings/knowledge, etc., of said seminar/event/workshops to personal or professional outcomes of any kind and makes no representations regarding such of any kind.

BLOOM FACTOR, INC., does not guarantee financial improvement, business improvement, or personal improvement. Anything that you apply from a site/seminar/event/workshop, is done at your own risk.  All materials are provided as is without warranty.

BLOOM FACTOR, INC., is not involved in actual transactions/interactions between seminar/event/workshop participants/attendees and their clients, customers, personal affiliations/relationships, employers, or any other application/interaction relating to online and/or on site seminar/event/workshops. Examples of specific outcomes that are provided are for educational and informational purposes only and are not recommendations. Although every precaution has been taken in the preparation of website/seminar/event/workshop materials, BLOOM FACTOR, INC., assumes no liability for errors and omissions.

No advice or information, whether oral or written, obtained by a User from BLOOM FACTOR, INC., or its’ representatives or through or from this website or seminar/event/workshop shall create any warranty not expressly stated herein. BLOOM FACTOR, INC., makes no representations about the accuracy, reliability, completeness, or timeliness of the information presented. Your results by using/attending/participating in one of our site/seminar/event/workshops will vary depending on your circumstances, time commitments, and overall application of the materials, etc. Based on these factors it is possible that the application of said site/seminar/event/workshops may result in little or no results for you.

Although every precaution has been taken in the preparation of our materials, BLOOM FACTOR, INC., assumes no liability for errors and omissions.  The use of this Site and participation/attendance of any seminar/event/workshop is at your own risk. Changes and updates are periodically made to this Site and content of seminar/event/workshops and may be made at any time.

Any BLOOM FACTOR, INC., software and materials of any kind including audio/visual/books is licensed without warranty of any kind either expressed or implied. Furthermore, neither the facilitator(s) nor the software/materials creator, if different, shall be liable for any damages, either directly or indirectly arising from the use or misuse of said software/materials.

You agree to defend, indemnify, and hold harmless Bloomfactor, Inc., its affiliates, and their respective officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use or misuse of any Bloom factor, Inc., content or services.

By purchasing and/or attending and participating in the website/seminar/event/workshop, you are attesting that you have read, understand, and agreed with the above disclaimer.

By accessing and using this website you agree to be bound by these terms and conditions.

We may revise this Agreement at any time. Use of the website after such changes are posted will indicate your agreement to these revised terms. You should visit this page periodically to review this Agreement.

In addition to the statements stated herein you also agree to the full Refund Policy

Site Operability

Bloom Factor, Inc, does not warrant that the Site will operate error-free or that its servers are free of computer viruses or other harmful mechanisms. If your use of this Site or the Bloom Factor, Inc, contents results in the need for servicing or replacing equipment or data or any other costs, Bloom Factor, Inc, is not responsible for those costs. This Site is provided on an “as is” basis without any warranties of any kind. Bloom Factor, Inc, (on its own behalf and on behalf of its affiliates, resellers, distributors, and vendors), to the fullest extent by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness forparticular purpose, and non-infringement.

These policies may be updated or revised from time to time, so you may want to check for updates if you access this website in the future. No additional notification will be provided.