Terms & Conditions

Terms & Conditions:

The policies of Bloom Factor Inc., a California Corporation governs RochelleLCook.com and TheSoulsCoach.com.

We understand how important understanding the terms & conditions and how important personal privacy is to our existing and future clients.

All appointments are binding and will be charged in full if the client does not cancel the appointment 24 hours in advance. All programs and extended programs or coaching intensives are non-refundable. Payment in full is always required prior to the commencement of any program. 

This Statement describes our policies and practices concerning information we gather.

When you navigate our websites you need to know we do not collect personal information, unless you send us information via online forms or send us a trouble ticket or e-mail message. We do however gather statistical information about the usage of our Web site, via Google, such as the geographic location of our visitors and domain IP addresses (identification numbers assigned to servers or computers used to access the Internet), in order to observe how our Website is used and how it may be streamlined.

 In the event you communicate via a e-mail message or via one of our online forms, the information you send (including your e-mail address and other identifying information in the message header) will be forwarded to the appropriate personal.

We use the information to respond to your questions or requests. In addition we maintain records of our communications to you, the user. We may or may not retain the communication chain you send us for reference in connection with current or future inquiries, for internal administrative purposes (including data backup) and, in some instances, to fulfill legal requirements.

 We do not make your e-mail address or any other information you furnish by e-mail or through our Web Site available to companies or persons not affiliated Bloom Factor Inc., E-mail messages through the Internet, including inquiries sent through our Web site, are not encrypted (encoded). Internet e-mail messages pass through many nodes and internet backbones and are therefore not secure, we recommend that you not use unencrypted Internet e-mail to send us confidential information.

  1. These terms and conditions may be updated or revised from time to time, so you may want to check for updates at the these websites in the future.